Most people tend to avoid conflict.<\/p>\n\n\n\n
As a manager, this means the inputs you’re getting may be skewed, typically towards the best possible interpretation.
This is especially true for personal inputs – how people perceive you and your leadership.<\/p>\n\n\n\n
A few tools to help mitigate this:<\/p>\n\n\n\n
1. Give less weight to positive feedback\/news<\/strong>. “We have it working” may mean only the first test is passing. “Overall, our company is great” may mean the person has specific points in mind where it is not.<\/p>\n\n\n\n 2. Give more weight to negative feedback\/news<\/strong>. “I think we may have a problem in my feature X, still investigating” may imply there’s already a significant concern this is a big issue. “There’s something small that’s troubling me” typically means it’s already large enough to warrant an uncomfortable discussion with one’s manager.<\/p>\n\n\n\n 3. Build trust<\/strong>. More than anything else, people will provide more accurate information the safer they feel. you, as a manager, have their best interest at heart. That will allow them to move from trying to present themselves in the best possible light, to sharing their most honest feedback.<\/p>\n\n\n\n 4. Dig deeper.<\/strong> Make sure you understand the feedback given to you in detail by asking for details and examples. This will help you create an informed opinion about how great\/no-so-great things actually are.<\/p>\n\n\n\n Cheers,<\/p>\n\n\n\n Yair<\/p>\n","protected":false},"excerpt":{"rendered":" Most people tend to avoid conflict. As a manager, this means the inputs you’re getting may be skewed, typically towards the best possible interpretation.This is especially true for personal inputs – how people perceive you and your leadership. A few tools to help mitigate this: 1. Give less weight to positive feedback\/news. “We have it … Continue reading Lead with trust #1<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-40","post","type-post","status-publish","format-standard","hentry","category-leadership"],"_links":{"self":[{"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=\/wp\/v2\/posts\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=40"}],"version-history":[{"count":0,"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=\/wp\/v2\/posts\/40\/revisions"}],"wp:attachment":[{"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=40"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=40"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beyondgoodandevil.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}